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Service Design

Yksittäinen kurssi

Amount of FITech students: 30–60

On this course, the students will understand how to design services based on data, information and human expertise streams. Furthermore, the students will learn principles, processes and tools to design services for customers.

The students will also understand the principles of servitisation and other related models for manufacturing.

After completing the course, the students

  • will understand how to design services based on data, information and human expertise streams
  • will learn principles, processes and tools to design services for customers

Course develops organisational operations as well as critical and analytical thinking.

Course requirements and schedule:

Instead of an exam, there are individual assignments and a group/team assignment on this course.

Completion of the course requires 5 individual module assignments as well as a practical team assignment. Each module has specific related reading material as well as some videos to compliment the set of articles.

This course has only one introductory session which can be viewed via Zoom. The recording will also be uploaded to Moodle.

More information on University of Vaasa’s WebOodi course page.

You can get a digital badge after completing this course.

Read more what our students Henrietta and Tiina have to say about this course!

Vastuuopettaja

Vaasan yliopisto
Emmanuel Ndzibah
emmanuel.ndzibah(at)univaasa.fi

Hakua koskevat kysymykset

FITech
Pilvi Lempiäinen , Opintopalvelumuotoilija
pilvi.lempiainen(at)fitech.io
Aloita hakuprosessi
Aloita hakuprosessi
Kategoria:
ICT-opinnot
Teema:
Digitalisaatio
Kurssikoodi:
ISAN3050
Opintopisteet:
5 ECTS
Hinta:
0 €
Taso:
Opetusaika:
Alkaa 13.1.2020
Viimeinen hakupäivä:
6.1.2020
Järjestävä yliopisto:
Vaasan yliopisto
Kohderyhmä:
Aikuisopiskelija,
Tutkinto-opiskelija
Opetustavat:
Verkko-opetus
Kieli:
Englanti
Esitietovaatimukset:
Opiskelijoiden tulee tuntea data-analytiikkaa.
Kohderyhmä:
IT service managers, enterprise architects, IT general managers, system developers. Students who are interested in understanding the framework and processes involved in services as a stand-alone system or as an add-on.
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This course is included in the following theme